Context

In a constantly evolving professional environment, human resources departments face a constant influx of questions and requests from employees. This workload can cause delays in responses and affect employee satisfaction. Businesses are therefore looking for effective ways to offer fast and accurate support to their employees, while relieving the administrative burden of HR.

Solution

Our HR chatbot offers an automated solution to answer frequently asked questions from employees in real time. Using Large Language Model (LLM) algorithms, our chatbot understands and processes a variety of requests, ranging from internal policies to employee benefits to administrative procedures. Thanks to a user-friendly interface and a constantly updated knowledge base, it offers instant and personalized support, freeing up human resources to focus on tasks with higher added value.

Benefits

  • Significant reduction in administrative burden for HR
  • Improving employee satisfaction through quick and accurate responses
  • Increase overall business productivity by reducing interruptions related to HR issues
  • Personalization of responses for each employee, thus strengthening commitment and a sense of belonging to the company

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Résultats

-20%

reduction in HR workload on average

1.5

months of development to deploy the MVP

95%

Satisfaction of chatbot end users for basic support requests

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